App With Question Mark Mac

Jul 10, 2020 • Filed to: Solve Mac Problems • Proven solutions

I recently saw the MacBook Pro folder with a question mark on my screen when I turned it on. Is there a way on how to fix a folder with a flashing question mark on Macbook at startup? Thank you!

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Unfortunately, this flashing question can lead to inaccessible data or even data loss because of data corruption. This article will discuss some of the data recovery solutions you can use to fix the folder with a flashing question mark.

Part 1: Why folder with a question mark appears at Mac startup

Most people are guilty of thinking that your Mac computer will work perfectly forever. However, when you need it to work as expected, things can quickly go wrong, leaving you with lots of questions. However, this shouldn’t be the case because things can always go wrong and be fixed at some point without much trauma.

What does a folder with a question mark mean on a MacBook?

A flashing question mark Mac appearing on your screen on startup is one of the most dreaded things that can ever happen to you. This question mark is an indication that your Mac is failing to identify its startup disk, leading to failure to boot. This can arise because you might have started up your computer from an external disk and later unplugged it or it means your hard drive has failed.

What causes flashing question mark while booting Mac

As explained above, a Macbook pro flashing folder means your Mac cannot discover its boot directory. This is as a result of either the Mac is corrupt or simply a failure to detect the startup disk. Here are some reasons why you might see this question :

  • Damaged hard drive. If your computer can’t identify your hard drive, it might not start up. This is due to a bad cable or a mechanically failed hard drive.
  • A corrupt software system. There are various causes of this problem, such as intermittent failure of your hard drive leading to unsuccessful installation, or an update issue.

Part 2: 5 solutions to Mac flashing folder with a question mark

If you are experiencing problems with a flashing folder with question mark Macbook when starting up your computer, perhaps the system is failing to find the start-up disk. The good news is that there are various solutions you can use to get rid of this Macbook air folder with a question mark.

Solution 1. Reselect startup in System Preferences

When you see a flashing question mark Macbook pro for a few seconds and start, it’s most likely that the system was failing to find the startup disc. For this problem, take the following easy and quick steps:

Step 1: Select System Preferences from the menu, and click the startup disk.

Step 2: Then click the disk you usually use to start your Mac computer. It’s commonly known as Macintosh HD.

Step 3: Finally, you should close your System preferences window.

After this process, the Macbook pro flashing folder question mark shouldn’t be flashing anymore when you start up your Mac.

Solution 2. Boot Mac from macOS Recovery Mode

If you view the Macbook flashing question mark, it means your startup disk doesn’t have a working Mac operating system or it’s no longer available. Therefore, do the following to fix this problem:

Step 1: If you’re attempting to boot from your computer’s internal drive, you should shut down your Mac and start it up while pressing Command (⌘) +R buttons until you see the Apple logo.

Step 2: Once your computer starts in Recovery Mode, go to Disk Utility to restore your startup disk. Recovery Mode is ideal when your computer fails to boot usually due to the damaged or corrupt startup disk.

Step 3: If the Disk Utility repairs the errors or found no errors, you can either reinstall macOS or restore it using a Time Machine backup.

App With Question Mark Mac

Solution 3: Repair startup disk with Disk Utility

The flashing folder with question mark Macbook can be distressing to many people. This is a good sign that your Mac computer can’t find its system folder. In most cases, it can be tricky to locate a startup disk in the System Preference. As a result, you should repair your startup disk by taking the steps listed below:

Step 1: In the macOS Utility window, select Disk Utility.

Step 2: Then choose the startup disk which is also called the Macintosh HD. While here, you should locate it on the left side of the window and find and click on the First Aid button.

Step 3: Click on the Repair Disk icon to begin repairing any problems with the system.

Step 4: Once the repair is complete, you can click Disk Utility to stop the process because your startup disk is repaired.

Step 5: Go to the menu and choose Startup Disk. Now, you can restart the system and the flashing question mark should no longer be there.

Solution 4: Access and recover lost files (recommended)

There is no doubt that Mac is popular across the globe because of its functionalities. However, some users face this Macbook pro question mark error which can also indicate that your data files are damaged or corrupted.

It’s worth it to mention that you need to backup your data before you proceed with the recovery process of your data. This is because if you fail to back it up while reinstalling the macOS, it might lead to data loss as a result of overwriting.

The recommended way to do this is by using Recoverit Mac Data Recovery software. This tool is popular among users as it can recover lost or deleted files due to startup disk problems.

Think about it, if you intend to reinstall macOS without backing up your precious data, such as photos, documents, system files, and many more, you can lose everything because of overwriting. Besides, this tool has an easy-to-use interface and you can recover the lost or deleted files pretty quickly.

Simply put, if you’re seeing a Macbook pro blinking folder, there can likely be data loss as a result of corruption. Hence, you need a reliable data recovery software to recover it.

This is where the Recoverit Mac Data Recovery tool comes in handy. When you use this software, it can search and restore all files that were lost or damaged within a couple of minutes. To use it, take the following steps:

Step 1: Select a question mark location

Download and install the Recoverit Mac Data Recovery software on your Mac or Windows computer. When you install it, choose a location of where the question mark is coming from and the data you want to recover.

Then launch the scanning process to recover corrupted or damaged files by clicking the Start button

Step 2: Scan for lost files

Recoverit Mac Data Recovery tool will scan the disk.

But you should note that with a deep scan, it might take a while as the tool scans and recovers the files.

Step 3: Preview and restore corrupted or damaged files

With the Recoverit Mac Data Recovery software, you can preview recovered data files and save them to any location on your Mac.

All you need to do is to Recover to restore your files.

Solution 5. Reformat Mac Startup Disk

This is another important solution to fixing the Macbook pro file with a question mark. Here is the deal, before you can install and use your new solid-state drive (SSD) on your Mac computer, you have to reformat your Mac Startup disk. Here is what you need to do to make sure that you don’t have Macbook pro blinking folder with question mark during startup:

Step 1: You should always connect your SSD through a USB adapter or even any external connection option and enter Disk Utility. Alternatively, install the SSD into your Mac system internally and enter Disk Utility through the macOS Recovery tool. Now, if your Mac computer detects the SSD, you will see a message letting you know that the drive is failing to read your computer. At this point, you should click the initialize icon.

Step 2: The critical SSD will be displayed in Disk Utility. Therefore, go on to highlight it and click the Erase icon.

Step 3: You should type in the new partition name and prove that it has the GUID Partition Table.

Step 4: Make sure that the selected format has gone to MacOS Extended (Journaled”.

Step 5: Here, you should choose Erase to ensure that the drive is partitioned and formatted. Lastly, close it once the Disk Utility is done. After completing this process, you should see a new SSD on our desktop.

Solution 6. Reinstall macOS

Unfortunately, it’s not always possible to fix the Macbook pro showing the folder with a question mark. There is always a time when startup issues have to do with the Disk Utility problems and this could be a frustrating thing for Mac users.

Therefore, when the repair process is not successful, your best option is to reformat your Mac computer. However, you should perform a full data backup so that you don’t lose important data.

You might be aware that once you erase your startup disk, it’s likely that all stored data can be erased. These include documents, photos, videos, and many more data files. For this reason, you will be in safe hands if you backup your data.

If you can’t find any recent backup option, your best bet is to use an external drive. Therefore, take the following steps to make sure that you have a perfect backup:

Step 1: You should connect the external drive to your Mac computer. But ensure that this external drive you are connecting can erase the data on your Mac.

Step 2: Determine that the external drive has the same size as the startup disk. If not, then the process is destined for failure.

Step 3: Now, you should click on the macOS Recovery option. In this way, you can erase the external drive connected to your Mac computer. Aside from this, it makes it easier to install the macOS once more.

Step 4: It’s important to bear in mind that at no point should you erase the Startup Disk. This is because this feature is inbuilt and is designed to perform various activities.

Step 5: When you see that the installation process is done, then restart your Mac computer. You are bound to see a setup assistant where you can choose and go to all your data. But you should make sure to choose the startup built-in drive as your option to transfer all your data.

Step 6: Lastly, open your Mac Recovery and begin reinstalling your data. If you observe that the installation is done, you can restart your computer. Here, you can use the setup assistant to transfer the data back to your computer startup drive.

Part 3: Important tips for Mac computer startup

Despite the popularity of Mac, you can’t ignore that the blinking question mark Macbook pro can take a big toll on you. Because of this, many people seek quick solutions to make their Mac computers perform as well as before.

Right steps to boot Mac properly

To avoid a blinking question mark Macbook, you should boot correctly. If you’re booting from CD, press down the C button on your keyboard to instantly boot to a MacOSX or any other bootable disc on your computer.

Test Utility for Apple is usually designed to boot from a disc that comes with your Mac. However, Apple introduced Intel-based Macs which have inbuilt AHT utility. Therefore, when booting, you should press down the D button while starting up your computer into the Apple Hardware Test.

How to avoid flashing question mark at Mac startup

Now that you know the causes of the Macbook pro question mark folder on startup, you must avoid this from happening on your Mac. Hence, the ideal way to avoid it is by rebooting your Mac while holding the Command R button on your keyboard.

In this way, your computer will attempt to restart your Mac through the Recovery partition. If this works, it means your drive is in good condition. Then you can use Disk Utility to repair the partition.

Mac Question Mark Cursor

However, if you can’t reboot using the Command R button, another option is to use the Command Option R key. This is an internet recovery which you can use to repair the damaged partition table when the drive is okay. You can utilize the Disk Utility program to make a new partition and restore it from your backup.

How to prevent Mac data loss

Mac computers can also be affected by data loss like Windows computers. Therefore, to prevent this painful data loss experience, you should take the following steps:

  • Perform regular data backup for your computer data. For example, if you put great importance to your Word documents, you can back up your Word files to an external hard drive so that you can retrieve the data after damage to your Mac system.
  • Upload your data files to the cloud. Cloud backup solutions like Google drive are the best way of preventing Mac data loss. Most of these backup services are reliable and simple to use.
  • Check storage devices regularly. Don’t think that your external drive or SD card is always in perfect condition. Instead, you should physically check your memory cards and USB flash drives for any damage. This is especially true with SD cards which are bendable, fragile, and small, making them vulnerable to physical damage.
  • Be ready for the worst. Sometimes, it’s best to prepare for the worst regardless of the precautions you take. In such a case, it’s better to act before things get worse. Therefore, you should use capable reliable data recovery software, such as Recoverit Mac Data Recovery software to restore your data.

Closing words

There are good reasons why many people love using Mac computers. This is because they are functional and simple to use. But sometimes you can experience some issues, such as a flashing question mark folder.

Thankfully, these problems can be solved quickly using various methods like a safe boot recovery and restarting your Mac. However, to prevent data loss while using these methods, it’s good to utilize the most reliable data recovery tool like the Recoverit Mac Data Recovery software.

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Few things are as frustrating as trying to start your Mac and ending up with the dreaded Mac folder with a question mark. You’ve probably tried using keyboard shortcuts like CTRL+R, CTRL+Option+R, or Shift+CTRL+Option+R, but you still get the flashing folder icon on startup.

While this may strike fear into your heart as a Mac user, there are known causes for it, and tried and tested solutions that will help you get your Mac back to normalcy.

Follow along to find out why you’re getting the folder with the question mark in the middle of the screen, and how you can resolve the problem. While this is issue is more prevalent among older Macs, we shall try to address the same for new Mac models as well.

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Causes of Flashing Mac Folder with Question Mark

There are several reasons why the folder with a question mark appears on your Mac’s screen:

  • Your Mac can’t find a bootable volume. That means it can’t find its startup disk, so it can’t boot or start up. Probably you previously started up your Mac from an external disk and later unplugged it, or its hard drive just failed terribly, so it’s having trouble locating its system folder or boot directory.
  • Corrupt macOS.
  • Corrupt system files.
  • Hard disk drive has failed catastrophically.
  • The external disk you boot from may be off or disconnected.
  • The ribbon cable connecting the drive to the motherboard may be damaged. This cable sits between the bottom case and optical drive, and if the case has indentations in the same area, the cable may be the problem.
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Boot Your Mac From an Install DVD (For Older Macs)

This process forces your Mac to boot from the install DVD placed in the optical drive. For that, you must follow these steps:

Step 1: Place the install DVD that came with your Mac in the optical drive and reboot. You can use that disc, or if you have a later macOS version, use a newer disc for the same purpose.

Step 2: Once you hear the boot chime, hold down C key on your keyboard or the Option key until you see the Install Disk or Apple logo show up.

Note: Boot from the recovery partition if you’re on 10.7 Lion, 10.8 Mountain Lion or 10.9 Mavericks, and then repair the OS 10.7 or 10.8 partition using Disk Utility.

Step 3: When your Mac starts up, choose the language you’ll use, press Return on your keyboard, and an Installation window will open. Ignore this window and click Utilities and then click Disk Utility.

Step 4: If you see your hard disk on the list, click your macOS partition for the hard drive, and then select First Aid tab.

Step 5: Next, run Repair Disk. To enable this button, click on your hard drive’s macOS partition. If this fixes any issues, run it all over again until you see the green OK, and then run Repair Permissions.

Step 6: Finally, use the Startup Disk to select your hard drive to restart your Mac from the hard drive. If it’s not recognized under Disk Utility, it’s probably dead.

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Put Your Mac in Recovery Mode

If you’re trying to boot from your Mac’s internal drive, you need to shut down the computer and then start it up while holding down Command+R keys until the globe or Apple logo appears. That will put your Mac in Recovery Mode, and then you can change the startup disk by selecting the option from the Apple Menu.

Recovery Mode comes handy when your Mac won’t boot normally because the startup disk is damaged or corrupted.

That could be caused by corrupt files or mild power surges you’re not aware of, but it fixes the issue without you having to go to extreme lengths, such as performing a reinstall of your macOS.

Note: You can boot using an external Mac startup disk or bootable installer if macOS Recovery doesn’t work.

Replace the Disk

If the Mac folder with a question mark appears because of your disk has failed, the only thing you can do is to replace the disk and use the time capsule or another backup device you’ve been using to recover your data to the new disk.

Backup Data and Reinstall macOS

If Disk Utility can’t repair your startup disk, you may have to reformat it. Before doing that, take a backup of any important data from the disk before erasing everything stored on it. You can take the steps below to take a backup of your data to an external drive if you don’t have a recent data backup for your startup disk:

Step 1: Connect an external drive that’s similar in size or larger than your startup disk. Erase the external drive using macOS Recovery and then install macOS to it. Select the external disk that you want to erase, not your startup disk.

Step 2: Once macOS is installed, your Mac will restart automatically from the external drive. When you see the Setup Assistant, choose the option you want to use to move data from another disk, and select the startup disk on your Mac as the source from which to migrate data.

Step 3: After migration, follow the setup assistant instructions to the end, and when you see your desktop, confirm that all your data is present on the external drive.

Step 4: Erase your startup disk using macOS Recovery and reinstall macOS (don’t select your external drive). After erasing the disk and installing macOS, your Mac will restart automatically, and the setup assistant will appear. Copy your data to your startup disk by selecting the option to migrate data from a Time Machine backup or another disk, in this case your external drive.

Note: If you can’t erase the startup disk or reinstall macOS, take your Mac for repair to an Apple Genius or authorized service provider.

Get Your Mac Back

We hope you now know what to do when you find the flashing Mac folder with a question mark on your screen. Try the fixes above and let us know what worked for you.

Next up:Want to reduce boot time for your Windows PC? Our next article shows you how to do that using Quick Startup.


App With Question Mark Macbook Pro

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